A Virtual Assistant (VA) is an entrepreneur who provides administrative support and/or specialized business services. These services are typically provided from his or her home office, utilizing phone, fax, instant messages, e-mail, snail and overnight mail, portable media storage and even cassette tape. And, Virtual Assistant's provide their services without ever having to physically enter their clients' offices.

A Virtual Assistant is not an employee of your company; they are small business owners. Virtual Assistant's are interested in developing strong working relationships, creating a purposeful and collaborative partnership.

A Virtual Assistant's success is directly related to the success of their clients. Which means they have a vested interest in the growth and success of their clients' business.